Frequently Asked Questions
Q: OK, I've subscribed, when will I get my first kit?
We send out the kits on 10th of every month. If you are a new subscriber, we will give you 7 days to experience the online course before sending your first kit. If your trial expires between the 10th and 17th, we will make a special shipment by the 20th.
Q: When does the course start and finish?
Subscription is month by month. It is a completely self-paced online course— you decide when you start and when you finish.
Q: How long do I have access to the course?
You have unlimited access to this course every month until you cancel.
Q: What if I am unhappy with the course?
We would never want you to be unhappy! If you are dissatisfied with the instructional material, please contact us in the first 7 days for a full refund. We are proud of the art materials we provide in our kits, but you can always switch to the virtual option.